2 1 10 Pedoman implementasi program six sigma terintegrasi dengan ISO 9001 ; 2000, MBNQA, dan HACCPI Gasperz, Vincent Primary Author mixed material Jakarta McGraw-Hill 2002 020005112-K.jpg The six sigma way how to maximize the impact of your change and improvement efforts Pande, Peter S. Primary Author Neuman, Robert P. Primary Author Cavanaugh, Roland R. Primary Author mixed material 9780071497329 New York McGraw-Hill 2014 020005559-k.jpg