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Real time: preparing for the age of the never satisfied customer

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Availability

040000304

. 658.409 McK r 1997 k.1

Perpustakaan pasca sarjana

Available but not for loan - No Loan

Detail Information

Series Title

-

Call Number

. 658.409 McK r 1997

Publisher

Amerika : Harvard Business School Press., 1997

Collation

xiv, 204p.: ill, ind.; 21,5cm

Language

English

ISBN/ISSN

0-87584-794-3

Classification

658.409

Content Type

-

Media Type

-

Carrier Type

-

Edition

-

Program Studi

-

Subject(s)

CUSTOMER SATISFACTION

Specific Detail Info

menjelaskan tentang pelayanan terhadap pelanggan dan persiapan perubahan minat pelanggan terhadap perusahaan (kepuasan pelanggan)

Statement of Responsibility

-

Other version/related

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