cover
Service management : operations, strategy, and information technology
Fitzsimmons, James A.

Edition
3
ISBN/ISSN
0-07-118115-6
Collation
xxvi, 646p.; ill.; 25,3cm
Series Title
-
Call Number
. 658 Fit s 2001

Edition
3
ISBN/ISSN
0-07-118115-6
Collation
xxvi, 646p.; ill.; 25,3cm
Series Title
-
Call Number
. 658 Fit s 2001

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